Warranty Policy

At Aster & Aura, we take pride in the quality and craftsmanship of our jewelry. To ensure your complete satisfaction, we offer a warranty on all of our products. Below are the details of our warranty policy:

1. Warranty Coverage:

Defects in Materials and Workmanship: Our warranty covers any defects in materials or workmanship for a period of six months from the date of purchase.
Repair Services: If your jewelry has a defect in materials or workmanship, we will repair or replace the item at no cost to you.

2. Exclusions:

Normal Wear and Tear: Our warranty does not cover damage caused by normal wear and tear, including scratches, tarnishing, or bending.
Accidental Damage: Damage caused by accidents, mishandling, or misuse is not covered.
Unauthorized Repairs: Repairs or alterations performed by anyone other than Aster & Aura are not covered under our warranty.

3. Claim Process:

Proof of Purchase: To make a warranty claim, please provide your original receipt or proof of purchase.
Contact Us: Reach out to us at info@asteraura.com with your proof of purchase and a description of the issue. We will guide you through the next steps.
Return Shipping: If your item needs to be returned for warranty service, we will provide you with instructions and a shipping label.

4. Warranty Period:

Effective Date: The warranty period begins from the date of purchase.
Duration: This warranty is valid for one year from the purchase date.

5. Limitations:

Express Warranty: This warranty is the only express warranty provided by Aster & Aura and is in lieu of any other warranties, whether oral or written.
Legal Rights: This warranty does not affect your statutory rights.

Thank you for choosing Aster & Aura. We are committed to ensuring that you enjoy your jewelry for years to come.

For any questions or further assistance, please contact us at info@asteraura.com.